Shopping at azalafashion.com is easy, this question is part of the most asked questions:
You can shop at azalafashion.com without creating an account as a guest. This question is also part of the most asked questions.
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Please be assured that we take data protection seriously, and your information will only be shared with third parties where they abide by applicable data protection legislations.
We accept Visa and MasterCard. All payments are processed through a secure checkout system provided by Mashreq Bank (AmazonPay Secure Payment Gateway). To ensure that you don’t experience any delays to your order, please make sure all your details are entered correctly. You can also use Apple Pay to make your purchase.
In general, we try to restock items that are highly on demand. Put your name on the list and we will contact you once they are back in stock.
We ship to Worldwide.
Delivery time frame is between 3-10 working days. For express shipping it takes between 3-4 days. For standard shipping it takes 7-10 days.
Standard shipping: $3,99
Express shipping: $12,90
According to our policy as long as it’s within 14 days upon receipt of the item you can request a return of the product.
Our refund will be issued to the original credit card used to place the order. Please note that it can take up to 14 business days for the refund to appear in your account.
Once your order has been dispatched, you will be contacted by the shipping company for delivery of your package. If you have any other concerns you can always contact the customer service team.
Before your purchases have been prepared for dispatch, we can cancel an item, change the size or edit your billing and shipping details. However, we are unable to combine orders or add pieces to an existing order once it has been placed. If you need to make any amendments, please email us on [email protected] for assistance.